Returns & Refunds
Return Policy
We accept returns within 30 days of receipt. The product must be in its original condition with all accessories and original packaging.
The following items are non-returnable:
- •Products used or damaged due to misuse
- •Products without original packaging
- •Opened memory cards and storage devices
- •Software and digital licenses
Return Steps
1
Submit Return Request
Contact us within 30 days of receipt with your order number and reason.
2
Request Approval
We will review your request and send return instructions within 24 hours.
3
Return Product
Return the product in its original condition with all accessories and packaging.
4
Refund
After inspecting the product, your refund will be processed within 5-7 business days.
Refund
Refunds are processed via the original payment method. If you paid via CliQ, the amount will be transferred to your account within 5-7 business days. For return inquiries, contact us at store@alsheshani.com.